Residential Waking Watch
Course Overview
Arm individuals with the confidence to deal with real emergencies, as well as they perform their daily duties.
Waking watch employees have a very specific role and this course has been specifically designed to cover the essential training they need. From the very basics of what Waking Watch entails, to crucial factors such as cladding and fire compartmentation. This training covers Waking Watch basics, fire safety laws, and the importance of cladding and compartmentation.
1 hour of Learning Time
£99 +VAT
Course Curriculum
1. Introduction to Residential Waking Watch
- Welcome to Residential Waking Watch
- Course Overview
- How to Navigate the Training Platform
2. What is Waking Watch?
- Definitions of Waking Watch
- Quick Quiz
3. Legislation
- Fire Safety Legislation
- Quick Quiz
4. Daily & Emergency Duties
- Daily Duties
- Emergency Duties
- Quick Quiz
5. Patrols, Checks & What to Look for
- Internal Checks
- External Patrols
- Quick Quiz
- Notifying Property Management
6. Do’s and Don’ts, Alarm, Evacuation & Emergency Services
- What to do When There is an Emergency
- Do’s and Don’ts
- Fire Alarm Panel Management
- Evacuation and Evacuation Points
- When to COntactt eh Emergency Services and What to Say
7. Summary & Assessment
- Summary
- Waking Watch Assessment
- Congratulations
- Before you go… Please let us know what you think
How it works
Online Learning
self-paced eLearning in our Training Portal. All courses are accessed through Thinkific.
CPD Certified
every module contributes to IRPM/RICS continuing professional development
Flexible Delivery
track completions and fit the training around your schedule
Expert Faculty
all training has been designed by our experts at Verto HR.
Why choose this course
- Role-Specific Training Designed exclusively for Waking Watch staff with essential knowledge on patrols, checks, and emergency procedures
- Emergency Preparedness Build confidence to handle real fire emergencies, from alarm panel management to evacuation coordination
- Legislative Compliance Understand fire safety laws, cladding risks, and compartmentation specific to residential Waking Watch duties
- Fast & Affordable Complete specialized certification in just 1 hour for £99 +VAT with immediately applicable skills
Get compliant & confident
Residential Waking Watch
£99 +VAT
Frequently asked questions
Who is this course for?
Our courses are designed for people working in the residential management sector, if you work as a Concierge, Caretaker, Cleaner, or in any other role on a residential site, our courses are for you!
You may have just started your job in a development, or have been there for several years, but without any formal training, our courses are designed to fill that gap.
They will allow you to do your job more safely and effectively, allowing you to both give a better service to residents and to advance with a sound skills base.
If you are a property manager, our HR and customer service courses are designed to add to your skillsets.
What’s our Expertise?
Our site staff courses have been accredited by The Property Institute (TPI), they are the professional body for the residential management industry in the UK.
They have been written by industry professionals with decades of experience managing site staff, running developments and as qualified professionals and members of the Institute of Occupational Safety & Health (IOSH). Institute of Fire Engineers (IFireE), Institute of Fire Safety Managers (IFSM), Royal Institute of Chartered Surveyors (RICS), Institute of Workplace and Facilities Management (IWFM) and the Property Institute (TPI).
How do I enrol in the course?
Select the course that’s right for you, register an account via our training portal (Thinkific), pay via our secure checkout and you’ll receive an email with your access details.